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Frequently Asked Questions
For Travelers
Frequently Asked Questions for Travelers
Which Products Can I Bring / Can't I Bring?
What Happens If the Product Price Changes After Agreeing on the Offer?
What Happens If There Is an Additional Cost After Purchasing the Product?
What is included in the price of the product?
How does the traveler make product payments?
How can I ensure that the traveler has received the correct item?
How can I bring the item I purchased?
What happens when travel details are changed?
How can I edit my travel details?
What should I pay attention to when bringing the product?
What should I do if my trip is canceled?
The person who placed the order is asking me to cancel the order, but I have already purchased the item?
How can I highlight my order?
After purchasing the product, what should I do with the product invoice?
How many items can I bring in one trip?
Is an invoice issued to both the traveler and the shopper?